How We Works

Accessible & Effective Therapy

Finding the right therapist when you need them can be challenging. That’s why Focus was created, to help you connect with a mental health professional who truly understands you, and can help you feel like yourself again. 

3 unique services to fit your needs and lifestyle

Everyone’s communication style is different. That’s why we offer you three ways to connect with a compassionate therapist.

Text Therapy

Use your computer or mobile device to text your therapist whenever you need.

Video Therapy

All you need is a computer or mobile device with a webcam.

Phone Therapy

Any phone, mobile device or computer with VoIP will work.

Mental health issues we support

Our licensed therapists address a wide variety of issues including:

How we can help you

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We make booking a session easy.

Choose your therapist from our diverse network of qualified professionals. Select video, phone or text therapy and book a date and time that works for you. Pay securely online with your debit or credit card. If you have coverage through a private health insurance or employee benefits plan, submit your receipt for reimbursement. 

We take your privacy and security seriously.

The Focus platform ensures secure, PHIPA-and-PIPEDA-compliant online video, phone and text therapy. Your data is protected with end-to-end encryption across all devices, and registration information is encrypted using SSL/TLS technology.

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We provide therapy when you need it.

No more waiting for weeks or months to see a therapist in person. At Focus, you can often book a same-day or next-day therapy session with one of our caring and experienced therapists. 

Frequently Asked Questions

Bask Therapy is an online mental health platform that connects individuals with licensed therapists for personalized therapy sessions. Our services are fully virtual, offering a range of therapy options like video, phone, and text-based communication, allowing you to access professional mental health support from the comfort of your home. Whether you’re navigating stress, anxiety, trauma, or life transitions, Bask Therapy is here to help you embrace healing and well-being.

Absolutely. At Bask Therapy, your privacy and confidentiality are our top priorities. We use secure, encrypted platforms to ensure all communication between you and your therapist is protected. Our services comply with strict privacy regulations like PHIPA and PIPEDA, so you can trust that your personal information and therapy sessions remain confidential and secure.

Yes, all therapists at Bask Therapy are fully licensed professionals with extensive experience in their respective fields. Each therapist is qualified to provide care and support for a variety of mental health challenges, ensuring you receive expert, compassionate therapy from a trusted professional.

Text therapy allows you to communicate with your therapist through secure, real-time messaging. It’s a flexible option where you can share your thoughts and feelings whenever you need support, and your therapist will respond with guidance and strategies to help you manage your challenges. It’s a convenient way to receive therapy if you prefer ongoing communication without the need for scheduled video or phone sessions.

Video therapy allows you to have face-to-face sessions with your therapist via secure video call, offering a similar experience to in-person therapy but from the comfort of your home. However, we understand that some people may not feel comfortable being on video, and that’s perfectly okay. For those who prefer not to appear on camera, we also offer flexible options like phone therapy and text therapy, so you can still receive the support you need in a way that feels right for you.

Phone therapy allows you to have therapy sessions with your therapist over the phone, without the need for video. It’s a great option for those who prefer a more private, voice-only experience or feel more comfortable talking without being on camera. This flexible approach offers the same professional support as traditional therapy, while allowing you to focus solely on the conversation from any location.

After each session, you’ll receive a receipt with all the necessary details to submit to your benefits provider for reimbursement. Most insurance plans cover therapy services provided by social workers, psychotherapists, and counsellors.

We recommend confirming your coverage with your group benefits administrator before booking a session to ensure you’re eligible for reimbursement.

At Bask Therapy, our licensed therapists are equipped to support you through a wide range of mental health challenges. Whether you’re dealing with anxiety, depression, trauma, relationship difficulties, substance use, stress, or life transitions, our team is here to help. We also offer specialized support for issues like ADHD, grief, emotional regulation, and more, ensuring personalized care for your unique needs.

You must be at least 18 years old to use Bask Therapy. For younger individuals seeking support, we recommend involving a parent or guardian to explore suitable therapy options.

At Bask Therapy, we believe in clear and transparent pricing with no hidden fees. We charge $150 per session, whether you choose video, phone, or text therapy. You’ll always know exactly what you’re paying for, with no surprises.